Your Guide to the Sync Generator Program
- The Sync Generator Program is a unique partnership between Torus and Rocky Mountain Power designed to improve power quality for commercial customers while enhancing grid reliability.
- Through the program, qualifying buildings receive a Torus Sync system for no upfront cost. These systems correct power quality issues, reduce energy bills, and provide short-duration backup.
- Program participants are only responsible for a small monthly cost that covers 24/7 monitoring, expert O&M support, and energy management software for their Sync system.
- During periods of high demand, Rocky Mountain Power uses these Sync systems to help stabilize the grid. In 2024, assets enrolled in Rocky Mountain Power’s Wattsmart Battery Program were only utilized 0.1% of the time.
How poor power quality affects your business
Sync protects equipment, lowers costs, and prevents downtime.
Voltage Sags & Flickers
Voltage dips lasting no more than a second or two can cause machinery to unexpectedly shut down, leading to downtime and inventory losses.
Sync Solution
Sync automatically provides low voltage ride through, correcting voltage sags in 250 ms and preventing shutdowns.
By improving power quality, Sync Generators...
Reduce Electricity Costs
Sync improves power factor to within the limit set by Rocky Mountain Power, lowering monthly bills by thousands of dollars for many commercial customers.
Prevent Downtime
Sync provides low-voltage ride-through, prevents nuisance trips, and keeps critical loads running during outages.
Protect Equipment
Sync corrects power quality issues that can damage motors, compressors, and other common equipment.
Boost Efficiency
By improving power quality and correcting harmonics, Sync helps buildings use power more efficiently.
Solves pressing operational challenges with Sync
- Nuisance Trips
Power quality issues can trigger safety mechanisms that automatically cause machinery to shut down.
- HVAC Compressor Failures
Voltage, frequency, and harmonic distortions cause undue stress on HVAC systems, leading to premature failures.
- Power Factor Charges
Modern machinery often causes a building to have a low power factor, resulting in steep penalties from utility providers.
- UPS Cooling Costs
Traditional UPS systems can be incredibly expensive to cool. Sync Generators require minimal cooling costs.
- Issues With Precision Equipment
Advanced manufacturing machinery often requires clean, high-quality power to function properly.
- Production & Inventory Losses
Power quality issues can cause outages and machine shutdowns, leading to lost inventory and costly downtime.
- Variable Speed Drive Failures
Many modern machines are controlled by variable speed drives (VFDs), which are especially sensitive to power quality issues.
- Data Losses
Unplanned outages from power quality issues can lead to data losses across organizations
Advanced O&M support
For a small monthly cost, program participants receive advanced monitoring, maintenance, security, and energy management, combined into one seamless approach.
- 24/7 Monitoring & Alerting
Torus millisecond-by-millisecond monitoring and alerting on millions of data points, ensuring your system is operating safely, efficiently, and securely.
- Performance Analytics
Gain full visibility into your system’s performance with real-time analytics covering data like battery health, power quality, financial metrics, and energy consumption.
- System Partitioning
Designate different segments of your storage and generation to prioritize certain use cases like bill savings and outage protection.
- Cybersecurity Protection
Safeguard assets with intrusion prevention, security monitoring, and software/firmware vulnerability scanning.
- Annual Preventative Maintenance
Extend the life of your systems with preventative maintenance plans that minimize downtime and optimize performance.
Meet our award-winning system
Our flywheel energy storage technology automatically corrects power quality issues, charges and discharges 10x faster than traditional chemical batteries, has a 25,000 cycle lifespan, and forms the basis of every Sync Generator system.
